Solutions

Case studies and solutions

Thanks to 30 years of experience, we are able to tackle very specific problems. We know that individual challenges require tailor-made solutions. This is what they look like:

Case Studies

Batches

The challenge

When requesting the dispatch of cosmetic products with different batch numbers, different preferences for retailers and direct consumers must be taken into account: Retailers receive more recent batches.

Batches

Solution

Our system automatically dispatches the oldest batch and differentiates between retailer and consumer orders based on a defined threshold quantity, whereby customers can select the batch themselves via our web portal.

Serial numbers

The challenge

A high-tech company in the agricultural sector needs to know the exact serial numbers of its products for product activation and dispatch control.

Serial numbers

Solution

Our system efficiently manages all serial numbers by scanning them on entry and exit and automatically transferring them to the customer’s ERP system.

Expiration date/Best before date

Expiration date/Best before date

The challenge

Customers require continuous monitoring of the best-before date in the warehouse, whereby only goods with a shelf life of at least 60 days are to be dispatched.

Expiration date/Best before date

Expiration date/Best before date​

Solution

80 days before the best-before date expires, we inform the customer so that they can start a sale and provide them with a list of goods that are no longer ready for dispatch, which we dispose of professionally if necessary.

Organic storage bins

The challenge

Only BIO-certified storage spaces are required for the storage of BIO-certified goods.

Organic storage bins

Solution

We offer BIO-certified storage spaces in our high-bay and manual racking warehouse at no additional cost and actively support upcoming BIO audits.

Load peaks

The challenge

A start-up appearing on “2 Minuten 2 Millionen” on PULS 4 expects high peak loads and a sharp increase in incoming orders, while ensuring timely delivery to customers.

Load peaks

Solution

We equip ourselves for the peak load with temporary racks near the packing stations and optimise order processing in 24-hour, 3-shift operation in order to dispatch the goods as quickly as possible. We also advise on high-performance online shop systems to avoid server failures.

Storage of dangerous goods

Storage of dangerous goods

The challenge

A company sells class 3 hazardous goods adhesives packaged in standard tubes, whereby strict storage rules must be observed.

Storage of dangerous goods

Storage of dangerous goods

Solution

Based on an assessment by our hazardous goods officer, we create a special storage concept with labelled spaces, floor securing and an adjustment in the logistics software for the assigned storage area.

Farmers markets & trade fairs

The challenge

A customer sells dietary supplements through an online store. In addition, he or she regularly showcases the products at trade fairs and farmers markets. Constantly having to transport the goods poses a major logistical hurdle for the entrepreneur.

 

Farmers markets & trade fairs

Solution

We also store the exhibition stand for you. If required, we then transport it to the desired location together with the selected products and advertising materials. We hand over the stand and the goods at the agreed booth location; after the trade fair you can give everything back to us for transport back to the warehouse.

Amazon, large corporations and the like

The challenge

A food producer delivers through us to customers and a wholesaler who has strict instructions for the delivery of goods, with non-compliance leading to rejections and high costs.

Amazon, large corporations and the like

Solution

We have experience in supplying large Austrian and international companies, know their specific requirements and pack the goods exactly according to instructions. We also select forwarding agents who are familiar with the requirements of the companies for delivery.

Magazines & books

The challenge

We deliver books and magazines to various recipients for a publishing house. The freshly printed magazines have to be re-sorted and dispatched immediately, and there are also special requirements for deliveries to public institutions.

Magazines & books

Solution

With 30 years of experience in the publishing industry, we manage such tasks on a daily basis, know the specific delivery ramps and time slots for deliveries and fulfil special requests regarding parcel delivery to certain offices.

Campaigns

The challenge

A globally active company in the audio industry provides dealers with audio devices on a trial basis, which must be returned after a certain period of time.

Campaigns

Solution

With our special module for campaign management, we determine how long the devices will remain with the retailer when they are dispatched. We take care of the entire process, including returns management, and ensure that the goods are available again after the deadline.

Advertising materials logistics

Advertising materials logistics

The challenge

A large Viennese energy company regularly sends various promotional materials to branches, with each retailer requiring individual resources and quantities at different times.

Advertising materials logistics

Advertising materials logistics

Solution

We provide retailers with their own login access to a universally provided online shop, allowing the customer to outsource order management. Retailers can independently place orders according to their individual needs.

Connecting to the ERP system

The challenge

A Lower Austrian company sells dietary supplements both online and via retailers and wants automated order processing via its central ERP system.

Connecting to the ERP system

Solution

We integrate the customer’s ERP system into our system using a programming interface, which automatically transmits orders, returns tracking numbers and synchronises monthly stock levels. Various packaging units are also processed completely and automatically.