The sheer amount of available e-commerce platforms is confusing. According to our research, the below five have the highest distribution in Austria:
- Magento (unterschiedliche Versionen)
This ranking has surely led to heated discussions among web and advertising agencies. A 2019 ranking would probably have looked different. Now, in 2020, however, Shopify has caught up quickly with its rigorous market entry strategies in the DACH region.
Maillog has the possibility to connect all these e-commerce platforms or even the central ERP system to the shipping system. We also develop individual solutions for our customers.
In addition, we would be happy to advise you on the right online store for you. We at Maillog have to deal with all these systems on a regular basis and know the advantages and disadvantages of the various tools.
WooCommerce is an e-commerce platform that is based on the Wordpress content management system i.e. is an extension of it. It is found throughout Austria because many web and advertising agencies work with it. The basic system is free of charge and numerous extensions can be added on, some subject to a fee.
As with all self-hosted solutions, the online store operator has to put a lot of time into dealing with the many different topics such as updates, hosting, payment methods and design. Competent agencies exist to take care of these matters for their clients.
WooCommerce enables a range of features. We have noticed, however, that load times of the online store can suffer due to these features. Good agencies are aware of this problem and give advice on which features to choose.
Maillog offers a seamless connection for WooCommerce. New orders are automatically queried every 10 minutes and tracking information is entered. The tracking information triggers the shipping notification in WooCommerce.
The time expenditure for the configuration for Maillog partners is about 30 minutes. With the help of a plugin, Maillog can enter the tracking numbers.
Shopify is a SaaS (Software as a Service) system. This means that the operator does not have to worry about operating the online store, but just needs to come up with the design and content. Start-ups in particular like to use this option, as they can technically operate their own online store with Shopify even without an agency. With the help of themes (designs) and extensions, the appearance and functionality can be adjusted to meet the requirements.
Monthly costs range from $29 to $299, depending on the size. In addition, Shopify charges a commission of up to 2% for each order. We have come to experience that Shopify is limited when it comes to multilingual requirements and complicated ordering processes.
Yet the operator is ready to go in no time and is offered a simple selection of payment providers and integrated marketing tools such as Google Shopping, Facebook Store and a newsletter tool.
Shopify is certainly the fastest growing e-commerce platform. Maillog recommends working with an experienced agency if opting for Shopify. Because the right design and preferences in functionality can be a challenge even in a simple-looking software environment.
Maillog offers a seamless connection for Shopify: We automatically request new orders every 10 minutes and enter the tracking information. The tracking information triggers the shipping notification in Shopify.
The time expenditure for the configuration for Maillog customers is about 15 minutes. Maillog is given access to the Shopify API. This allows orders to be transmitted and tracking information to be entered.
Magento is a US system and is currently considered the most widely used e-commerce platform in the world. Shopware and Prestashop are also leading e-commerce systems. In our experience, especially with these providers, cooperating with a competent agency is necessary to ensure smooth operations.
We at Maillog connect these systems seamlessly using a REST API. You have to expect that it will take two days on the side of the online store to integrate it. Documentation and the necessary test environment are available for your developer.
REST API stands for Representational State Transfer. For Maillog, this is the interface between an ERP system or e-commerce platform and Maillog itself. This enables an exchange of data between different systems, during which shipping orders, inventory levels, tracking information and a country list with codes are transferred.
We provide your developer with complete online documentation and a test environment. We will discuss the integration with your developer beforehand. The implementation itself takes about 2 days. Your developer will receive the necessary information from our customer service.
ERP systems are the core of every company. This is where all orders and inventory are managed centrally. An order can be placed via different channels – an online store is often only one of them. For example, a retailer could announce via e-mail if there’s any need for a product. The company often also sends samples directly to potential new customers or select customers or partners. This is why companies with different sales channels do not want to connect their online store to the Maillog system but to their ERP system.
There are many different ERP systems. Every modern ERP system in turn has a multitude of interfaces. These allow process steps to be carried out in other applications. With regard to Maillog, this is the process of shipping goods.
For that, Maillog offers its REST API as an interface. This allows shipping orders to be placed, inventory levels to be synchronised and tracking information to be added.
For more complex projects, Maillog will of course gladly adapt the interface. We have already launched many such projects. So, it is quite possible that we already have a suitable connection for you in store.
Maillog offers every customer free access to the customer platform. The advantages of that are the following:
- The inventory levels can be viewed online at any time.
- Shipping orders can be tracked immediately once the order comes in.
- Shipping documents can be uploaded for each order.
- The convenient input mask allows for additional orders, e.g. for press releases, personal use or free shipping.
- The shipping orders can be uploaded via Excel.
- We can set minimum order quantities.
- If an error is made, the order can be stopped at any time.
- We can create several employee accounts with different permissions.